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Massage
Lotions
Massage Cremes
Skin
Conditioning
Lotions
Massage Oils,
Water Dispersible
Massage Oils,
Deliquescent
Oils, Pure & Natural
Essential Oils/Aromatherapy
Warming/Freezing
Muscular Treatments
Snow Leopard Lotion
Massage Gels
Foot Therapy
Refreshing Rubs
Laundry Products
Shampoos, Body Washes.
Anti-microbial Soaps
Cleaners
Mineral Oils
Dead Sea
Who
We Are/
Shipping and Rerturn
Policies
Shipping Policy:
We ship via FedEx Ground or DHL Ground and charge you as close as we can figure to what they will charge us.
You will see the shipping charges in the shopping cart before you place your order.
Orders placed before 12:00 central time are shipped the same day - with rare exceptions for out of stock materials. Orders placed after 12:00 will ship the next business day
Returns Policy:
Any product may be returned for any reason within 30 days for full credit. Customer must pay shipping to return the item(s).
Any product determined to be defective may be returned within 1 year of purchase. Customer must contact us prior to return.
About us:
We are a small company and we pride ourselves on our personal customer service. You may talk directly with the research chemist who develops all our formulas. All of the products here at Natural Formulations products are the result of our own experiences and feedback from the very massage professionals we serve.
Our commitment to quality natural ingredients
Natural Formulations uses only the finest in natural and naturally derived
components to create our wide variety of products for the discriminating
massage professional. Our Mission is to provide naturally superior products
that are both good for you and your clients. We ensure that they are made
of the highest quality of ingredients, which assures you that our products
can be used with complete confidence.
Our commitment to customer service
You can reach us during between 8:00 a.m. and 5:00 p.m. Central Time, Monday-Friday
at (800) 368-5426 or use our Contact Us page anytime.
Orders placed by noon Central Time ship that afternoon. Orders placed after noon Central Time ship the next day. Orders placed over the weekend ship out Monday. We do ship outside the continental United States. After you submit your order, we will research the best shipping method, and will email you the potential shipping charges, with any options available.
Our commitment to your privacy
We never give your personal info to any other company. We do not sell or
trade your phone number, address or email address, ever. We do not bombard
you with email newsletters. Our email newsletter roughly corresponds with
the changing of the seasons and holidays.
Our commitment to the environment
We are deeply committed to minimizing our impact on the environment and setting
high standards of environmental responsibility. Our catalogue is printed
on 100% recycled, 100% post-consumer, chlorine free paper. We use only recycled
paper, and all our plastic is recyclable. Our packing peanuts are made from
cornstarch and 100% biodegradable. We support renewable energy by purchasing
green tags from Community Energy to compensate for our local energy provider.
Our commitment to giving back
We donate 10% of our sales the Snow Leopard Warming Lotion, Sun Leopard Deep
Healing Gel, and Liquid Leopard Analgesic Spray to The Snow Leopard Trust,
an organization dedicated to saving the endangered snow leopard through
education, scientific research and support of local people. A portion of
all our credit card sales also is donated to our local Chicago division
of Audubon, who's mission is to conserve and restore natural ecosystems,
focusing on birds, other wildlife, and their habitats for the benefit of
humanity and the earth's biological diversity.
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